Privacy Policy

1. Introduction

This Privacy Policy explains how Dhanin Solutions Private Limited ("Dhanin Solutions", "we", "us", or "our"), the company behind Ginger ERP, collects, uses, protects, and handles information provided through the Ginger ERP website and related enquiries.

Ginger ERP is an AI-powered cloud ERP platform designed to help businesses manage sales, purchases, inventory, accounting, taxation, compliance, and business operations.

2. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Name and business name
• Email address
• Telephone or mobile number
• City and business location
• Business type and number of locations
• Information submitted through enquiry or demo forms
• Information you voluntarily provide when communicating with us
• Technical information such as browser, device, IP address, referring pages, and website usage information where collected through analytics or security systems

3. How We Use Information

Information may be used for purposes including:

• Responding to enquiries and demo requests
• Communicating about Ginger ERP and related services
• Understanding business requirements
• Providing customer support
• Improving our website, products, and services
• Understanding website traffic and usage
• Maintaining website and service security
• Meeting applicable legal or regulatory requirements

4. Analytics and Website Technologies

We may use analytics and website measurement technologies to understand website traffic, user interactions, performance, and usability. These technologies may include services such as Google Analytics and Microsoft Clarity when enabled on the website.

These services may process technical or usage information according to their respective privacy policies and terms.

5. Communications

If you submit your contact information to us, we may use it to respond to your enquiry, arrange a demonstration, provide requested information, or communicate about relevant Ginger ERP services.

We do not represent that submission of an enquiry automatically creates a customer relationship or service agreement.

6. Third-Party Services

Ginger ERP may use third-party technology and service providers for functions such as hosting, analytics, communications, security, payments, integrations, or other operational requirements.

Such providers may process information according to their own policies and contractual obligations.

7. Data Security

We take reasonable technical and organisational measures intended to protect information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate records, resolve disputes, comply with legal obligations, or protect our legitimate interests.

9. Your Rights and Choices

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion of information, or raising concerns regarding its use.

To make a privacy-related request, contact us using the details provided below.

10. Children's Privacy

Our website and services are intended for businesses and professional users and are not directed toward children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with the applicable changes.

12. Contact Us

For privacy-related questions or requests, contact: